Receiving Phone Calls from Incarcerated Survivors

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This webinar provides training in anticipation of an increased number of calls to CA rape crisis agencies from CDCR sites as awareness of toll-free, non-recorded calls grows among incarcerated survivors. Topics include how to prepare your agency to receive crisis calls from survivors inside CDCR facilities, best practices during calls, and ensuring the long-term success and sustainability of your crisis line services.

Facilitator(s):
Juliana Baez
Training and Technical Assistance Specialist, CALCASA

Kris Mady
Senior Program Officer, Just Detention International

Matthew Van Winkle
Senior Program Officer, Just Detention International

Resources:
Download Presentation Slides

For help or support on this topic please contact:
[email protected]
[email protected]

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